Strengthening conversations with customers using AI-powered Business Messages Secondly, any research of this type must be seen as only a first exploratory step on a long journey. Transitioning from a LLM research prototype that we evaluated in this study to a safe and robust tool that could be used by people and those who provide care for them will require significant additional research. We used this environment to iteratively fine-tune AMIE with an evolving set of simulated dialogues in addition